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    FAQ

    Frequently Asked Questions

    Have questions about what The Mix is, how it works, or where to get support? Read our frequently asked questions and contact us if you need further assistance.

    In The Mix, we wholeheartedly believe that anyone who wants to find love should be able to achieve that. We strive to crush barriers for Autistic adults! We have Mixologists to help guide you every step of the way and Mixers so that you can meet other adults in safe and structured environments.

    You can get in The Mix here. Choose register and create an account. 

    The Mix is developed for Autistic adults (anyone 18 or over). The Mix is a welcoming environment for all Autistic adults including men, women, gender fluid, agender, LGBTQ+, non-binary, self-diagnosed, formally diagnosed, and any way that you identify.

    Your safety is the most important thing. In The Mix, anyone who joins is required to read and agree to our safety rules, conduct requirements, and inclusive environment policy. Additionally, our Mixologists monitor each user’s profile and platform behavior. Members are able to report other members for review, and if found in the wrong, actions will be taken to rectify the situation or remove the person from the platform.

    Dating Subscriptions: We do not offer refunds, but you may cancel at any time by sending us an email at hello@themixdating.com

    Coaching: We do not offer refunds for coaching, however, the package that you purchase is valid for one year from the time of purchase. If you already paid for and had a coaching session, there is no refund available.

    You sure can! You’re welcome to use just the dating portion of the platform without using our  coaching services.

    Yes! Coaching is offered separately from the dating portion of The Mix. We offer single coaching sessions and packages to support you along your journey.

    You can find out about Mixers on our Instagram @themixdating or you can sign up to get updates at the bottom of the Home page.

    You can always contact us at hello@themixdating.com for any questions at any time!